Last Updated: July 22, 2025

1. Introduction

Procurable, Inc. (“Procurable,” “we,” “us,” or “our”) provides a web‑based software platform that businesses use to manage their production workflows (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect Personal Information in connection with the Service, our websites, mobile applications, social media channels, marketing activities, and other interactions (collectively, the “Service”). By using or accessing the Service, you consent to the practices described in this Privacy Policy.

2. Scope and Applicability

This Privacy Policy applies to information we collect directly from you or automatically when you use the Service. It does not apply to Personal Information processed on behalf of our business customers under a separate agreement; if you are a user of Procurable through a customer’s account, please review that customer’s privacy policy and our Data Processing Addendum, available upon request.

3. Definitions

Personal Information means any information that identifies, relates to, describes, or could reasonably be linked with an identified or identifiable natural person. Sensitive Personal Information is a subset of Personal Information requiring heightened protection, such as government‑issued identifiers, precise geolocation, biometric data, or health and racial/ethnic information.

4. Information We Collect

4.1 Information You Provide

  • Contact information (e.g., name, title, business email, business mailing address, phone number)
  • Account credentials and profile data (e.g., username, password, profile picture, preferences)
  • Communications with us (e.g., support requests, feedback, survey responses)
  • Marketing preferences (e.g., opt‑in/opt‑out selections)

4.2 Automatic and Technical Information

  • Device and connection data (e.g., IP address, browser type and version, operating system, device identifiers, screen resolution)
  • Usage data (e.g., pages visited, features used, session duration, clickstream data)
  • Log and diagnostic data (e.g., crash reports, performance metrics)

4.3 Cookies and Similar Technologies

We use cookies, web beacons, SDKs, and similar technologies to enable core functionality, improve performance, personalize content, and measure and analyze usage. You can manage or disable cookies via your browser settings; however, some features of the Service may not function properly without them.

4.4 Third‑Party Sources

  • Professional and public databases (e.g., social media profiles, business directories)
  • Analytics and advertising partners (e.g., Google Analytics, LinkedIn Insights)

5. How We Use Your Information

  • Service Delivery & Improvement: to provide, operate, maintain, and enhance the Service; manage your account; authenticate users; send transactional communications; deploy updates and new features.
  • Customer Support: to respond to inquiries, troubleshoot issues, and provide technical assistance.
  • Security & Fraud Prevention: to detect and prevent unauthorized or malicious activity, enforce our Terms of Use, and comply with legal obligations.
  • Research & Development: to analyze aggregated and anonymized usage patterns, improve functionality, and develop new products and services.
  • Marketing & Communications: to send newsletters, promotional materials, event invitations, and service announcements, subject to your consent where required.
  • Legal Compliance: to meet applicable law enforcement and regulatory requirements, including responding to subpoenas, court orders, or government requests.

6. Legal Bases for Processing (EEA/UK)

Where applicable under the GDPR or UK GDPR, we rely on the following legal bases:

  • Performance of contract: to deliver the Service you request.
  • Legitimate interests: for fraud prevention, Service improvement, system security, and direct marketing, provided your rights do not override ours.
  • Consent: for optional features such as cookies beyond strict necessity and direct marketing where required by law.
  • Legal obligation: to comply with court orders, government requests, or other statutory obligations.

7. How We Share Your Information

  • Affiliates and Subsidiaries: for internal business purposes consistent with this Privacy Policy.
  • Service Providers: third‑party vendors who perform services such as hosting, data analytics, email delivery, payment processing, and customer support. They are contractually bound to protect your information.
  • Advertising Partners: for interest‑based advertising and retargeting, subject to your choices and applicable law.
  • Professional Advisors: auditors, lawyers, and accountants who assist us with legal, tax, and accounting matters.
  • Government & Law Enforcement: when required by law or to protect rights, property, or safety.
  • Business Transfers: as part of a merger, acquisition, or sale of assets, we may share or transfer Personal Information; you will be notified of any change in ownership or uses of your data.

8. Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy, enforce our agreements, comply with legal obligations, resolve disputes, and protect our interests. When no longer needed, we securely delete or anonymize the information.

9. International Transfers

Procurable is headquartered in the United States and may transfer Personal Information to our affiliates and service providers in other countries. When required, we use approved transfer mechanisms—such as Standard Contractual Clauses or Binding Corporate Rules—to ensure adequate protection of your data.

10. Your Rights and Choices

10.1 Access, Correction, Deletion, Portability

Subject to applicable law, you may request access to, correction of, deletion of, or export of your Personal Information by contacting us at general@procurable.ai.

10.2 Opt‑Out of Marketing and Profiling

You may opt‑out of marketing emails by following the unsubscribe link in any email or contacting us. You may also limit cookies and interest‑based advertising via industry opt‑out platforms (e.g., YourAdChoices).

10.3 California Privacy Rights (CCPA/CPRA)

California residents have additional rights, including the right to:

  • Request disclosure of Personal Information collected, used, disclosed, or sold;
  • Request deletion of Personal Information, subject to exceptions;
  • Opt‑out of the sale or sharing of Personal Information (we do not sell Personal Information as defined under California law);
  • Not be discriminated against for exercising their rights.

Submit California privacy requests at general@procurable.ai or by calling +1‑314‑320‑9080.

10.4 European Data Subject Rights

EEA/UK residents may exercise rights to access, rectify, erase, restrict processing, object, and data portability. To exercise these rights or withdraw consent where applicable, contact general@procurable.ai.

11. Security

We implement administrative, technical, and physical safeguards—including encryption, access controls, and regular security assessments—to protect Personal Information. However, no system is impervious; please exercise caution when transmitting information.

12. Children’s Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If we become aware of such collection, we will delete it in accordance with applicable law.

13. Links to Other Sites

The Service may contain links to third‑party websites, applications, or services not operated by Procurable. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy notices before providing Personal Information.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect industry best practices, legal developments, or Service enhancements. The “Last Updated” date will be revised. Significant changes will be communicated via email or a prominent notice within the Service where required by law.

15. Contact Us

If you have questions, concerns, or privacy requests, please contact:
Privacy Team, Procurable, Inc.
Email: general@procurable.ai
Phone: +1‑314‑320‑9080
Postal Address: 1234 Innovation Drive, Suite 200, San Francisco, CA 94107, USA

For EU/EEA inquiries, you may also contact our EU Representative at EU‑general@procurable.ai.